Privacy Policy
Last updated: August 1, 2026
Northridge Dental Group respects your privacy. This policy explains what information we collect when you visit northridgedentalgroup.com, how we use it, and the choices you have. It applies to our website only. The way we handle your health records as a patient of the practice is governed separately under HIPAA, which we explain near the end of this page.
Information we collect
We collect two kinds of information through this website.
Information you give us. When you fill out a contact form, request an appointment, or register as a patient online, you may provide your name, phone number, email address, and any details you choose to include in a message. We ask you not to send sensitive medical details through website forms, since a form is not a secure medical channel. For anything private, please call us at (818) 886-6100.
Information collected automatically. Like most websites, we automatically collect basic technical data when you browse, such as your device type, browser, general location, pages viewed, and how you arrived at the site. This is collected through cookies and similar technologies described below.
Cookies and tracking
Cookies are small files stored on your device that help websites function and measure how they are used. This site uses:
- Essential cookies that make the site work, such as remembering your preferences during a visit.
- Analytics cookies that help us understand how visitors use the site so we can improve it. We use Google tools, managed through Google Tag Manager, for this purpose.
- Advertising cookies that help us measure the performance of our online advertising, including whether a visit led to a phone call or an appointment request. We use Google and Microsoft (Bing) advertising tools for this.
You can control or delete cookies through your browser settings, and you can opt out of certain advertising cookies through the tools offered by Google and other advertising networks. Blocking some cookies may affect how the site works.
How we use your information
We use the information we collect to:
- Respond to your questions and appointment requests.
- Contact you about your inquiry or your care.
- Operate, maintain, and improve our website.
- Measure and improve our marketing.
- Meet our legal and regulatory obligations.
How we share information
We do not sell your personal information. We share it only in limited ways:
- With service providers who help us run the website and our practice, such as our hosting, analytics, and communication tools, who are permitted to use the information only to perform services for us.
- When required by law, such as a court order or legal process.
- To protect the rights, safety, or property of our patients, our staff, or the public.
Third-party links
Our site may link to other websites, such as our membership enrollment page or social media profiles. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Data security
We take reasonable steps to protect the information collected through this website. No method of transmission over the internet is completely secure, though, so we cannot guarantee absolute security. Please do not send confidential health information through website forms or email.
Your choices and rights
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are required to keep by law. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. To make a request, contact us using the details below.
Children's privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13 through the site. A parent or guardian who believes their child has provided information here should contact us so we can remove it.
Your health information and HIPAA
This website privacy policy is separate from how we protect your medical records. As a patient, your protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and is described in our Notice of Privacy Practices.
The Notice of Privacy Practices explains how your health information may be used and disclosed for treatment, payment, and healthcare operations, and the rights you have over it. You can request a copy at the front desk or by calling us at (818) 886-6100.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of the page. We encourage you to review it periodically.
Contact us
If you have questions about this policy or your information, please contact us:
Northridge Dental Group
9801 Balboa Boulevard, Northridge, CA 91325
Phone: (818) 886-6100
Email: contact@northridgedentalgroup.com